We aim to respond to sales enquiries within 24 hours.
We aim to respond to support enquiries within 4 hours.
We aim to respond to abuse enquiries within 24 hours.
We are committed to resolving your issues as quickly and efficiently as possible, but in the rare event that you are dissatisfied with the response for any reason, you can email our administrative team directly, and the issue will be passed on to senior management. The email address to use is:
If you would like to report any spam you have received, or anything similar, please email us on the following email address:
All complaints will be responded within 3 days at the very maximum. Complaints are immediately drawn to the attention of a line manager, who will decide what course of action is most appropriate. Should you for any reason be dissatisfied with the decision, you can contact our office manager Murxie directly, on the following address: